I can't find your app in my apps list, but it says installed in the app store. How do I find it?

If you've downloaded our app from the App Store/Play Store, and you're not seeing it in your device's apps list to add to your home screen, you can search for it in the list with the app's label. Swipe up from your device's home screen to bring up your apps list. Type in the app's label in the search bar: